Frequently Asked Questions

Everything you need to know about your Urban Monkey experience.

How long does shipping take?

Standard shipping typically takes 3-5 business days for domestic orders. International shipping can take between 7-14 business days depending on your location.

What is your return policy?

We offer a 15-day hassle-free return policy. Items must be unworn, unwashed, and in their original packaging with all tags attached to be eligible for a refund.

How can I track my order?

Once your order ships, you will receive an email and SMS with a tracking link. You can also track your package directly through the 'Track Order' section on our website.

Which payment methods do you accept?

We accept all major credit and debit cards, UPI, net banking, and popular digital wallets. Cash on Delivery (COD) is also available for most pin codes.

Are your products limited edition?

Yes, many of our street-wear collections and accessories are limited-run drops. Once they are sold out, they are rarely restocked to maintain exclusivity.

How do I find the right size?

Every product page features a detailed size guide. We recommend measuring a similar garment you own and comparing it to our chart for the perfect fit.